Describe the journey. OrgGen structures the blueprint.
Modélise le parcours client étape par étape : canaux, points de contact, frontstage / backstage, états émotionnels, métriques. Là où Miro reste un dessin libre, OrgGen produit une structure que tu peux versionner, partager et exporter.
Frontstage / backstage
Separates what the customer sees (app, email, call) from what happens behind the scenes (kitchen, logistics, tier-2 support) — a real service blueprint, not just a timeline.
Emotional states
Trace the journey's emotional curve — where the customer is frustrated, where they're won over. Friction points jump out at a glance.
Multi-channel touchpoints
App, email, phone, store, chat — every touchpoint is a structured block with its channel, not an anonymous Miro box.
Metrics per step
Conversion rate, NPS, average time — attach your metrics directly to the relevant step to keep the business context.
Described in natural language
"Create the signup journey for a SaaS user" is enough. The AI builds the structure, you adjust it by chatting or editing directly on the canvas.
Versioned
Unlike a Miro board that drifts with every workshop, every evolution of the journey stays tracked and comparable in the version history.
Prompts to try
Copy-paste into the chat — OrgGen produces an editable diagram.
Ready to structure your customer journey?
Describe your journey in natural language — OrgGen produces an editable blueprint.
Get started